Knowledge Base

Windows OS - Event ID 5719 no logon servers available


This article addresses Event ID 5719 in Windows operating systems.


Error message:

Intermittent Event ID 5719 error: "This computer was not able to set up a secure session with a domain controller in domain DOMAIN due to the following: There are currently no logon servers available to service the logon request." appear in the System event log.


Solution:

  1. Verify network connectivity by checking the Network Interface Card (NIC) link lights on the rear of the server and ensure they are blinking.

  2. Verify the server can ping the domain controller by both computer name and IP address.

  3. Ensure the TCP/IPv4 DNS Preferred DNS server is the IP address of the domain controller.

  4. This error can be safely ignored if steps 1-3 are successful as the Netlogon service may started prior to the networking being in a ready state. This condition causes the operating system to generate Event ID 5719 because the computer cannot contact a domain controller. However, the computer will be able to successfully contact a domain controller once the network is ready. This error is common when the computer is connected to the network using a virtual private network (VPN) and the VPN connection times out causing the computer to disconnect from the VPN.


Additional Information:

Additional information about Event ID 5719 can be found the Microsoft Support Knowledgebase.




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Article ID: SLN290773

Last Date Modified: 10/19/2016 10:25 AM


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