Firmware update fails to complete via OpenManage Switch Administrator (GUI web interface), TFTP, and/or XMODEM. The deletion of the backup image and file reformat may correct this.
Overview
- Save the current configuration from the switch to a local computer
- Connect to the switch via console
- Enter the boot menu, delete backup image, and reformat and restore file system
- Update firmware via the preferred method
Specific steps:
- Connect null modem serial cable to the switch and configure the terminal emulator as shown below.
- Set the Baud rate to 9600
- Set the data format to 8 bits, stop bits to 1, and no parity bit
- Set flow control to None
- Select VT100 for Emulation mode (the location of this setting will vary based on terminal emulator you are using)
- Reload or power cycle the switch and follow the onscreen directions to enter the Boot Menu.
- Choose option 8 - Delete backup image.
- Choose option 13 – Reformat and restore.
Note: If XMODEM is to be used, choose option 2 - Change baud rate, then select 115200, then choose option 1 -Start operational code and change the serial/console speed within the terminal emulator. Then follow the update instructions within the update instructions firmware download file.
If TFTP or OpenManage web interface will be used, choose option 1 -Start operational code
- Proceed to load firmware with via the chosen method.
If this issue is occurring across a stack, another option is to update each stack member individually and then put the members back into a stack. If updating each switch is impractical, update one switch and then push firmware image from the single updated switch.
For instructions on pushing an image to other stack members, see HOW10391 - How to manually push firmware in a stack of 62xx switches.