Knowledge Base

Microsoft Office 2010 Frequently Asked Questions (FAQ)


Table of Contents:

  1. What are the Different Versions of Microsoft Office 2010?
  2. Do I Get Media (Discs) for Microsoft Office 2010?
  3. Where to Find the Microsoft Product Information Card for Office 2010?
  4. How to Use the MPI Card to Activate Office 2010?
  5. What if I did not Order an Upgraded Microsoft Office 2010 Package?
  6. Where Can I Learn More About Using Microsoft Office 2010?

This article answers various questions regarding the Microsoft Office 2010 software package, including the use of the Microsoft Product Information card to activate Microsoft Office 2010 upgrade offerings and options.


What are the Different Versions of Microsoft Office 2010?

Information about the different paid versions of Microsoft Office can be found by visiting the Microsoft Office website and clicking Compare Suites at the bottom of the page.


Do I Get Media (Discs) for Microsoft Office 2010?

Dell no longer ships hard media for Microsoft Office products with computers. If it becomes necessary to restore your computer to its original factory settings, you will need to download the Trial Version of Microsoft Office 2010 and activate it using the MPI card.


Where to Find the Microsoft Product Information Card for Office 2010?

Instructions for locating your Product Information Card

As of May 1, 2013 there will no longer be an MPI card for Office 2010. If you purchase a new system after that date, you will be receiving an MPI card for Office 2013. This card is NOT backward-compatible with Office 2010 and only works for Office 2013.

Video (English Only) - Where to locate Microsoft Product Identifier (MPI) in my New Dell Computer?


How to Use the MPI Card to Activate Office 2010?

The activation key is located on the Certificate of Authenticity (COA) that is attached to the MPI card. If you ordered a Fast Track System, the MPI card will be shipped separately from your PC delivery.

Video (English Only) - How to Use the MPI Card?

As of May 1, 2013 there will no longer be an MPI card for Office 2010. If you purchase a new system after that date, you will be receiving an MPI card for Office 2013. This card is NOT backward-compatible with Office 2010 and only works for Office 2013.

What if I did not Order an Upgraded Microsoft Office 2010 Package?

If you did not purchase an upgraded version of Microsoft Office 2010, you will only be able to access limited functionality versions of Microsoft Word and Microsoft Excel. You do not need an activation key for this level of functionality.


Where Can I Learn More About Using Microsoft Office 2010?

If you need help using Microsoft Office, Microsoft has created a website to support usage of the software. Visit Microsoft Office and click Support at the top of the page to get started.





Article ID: SLN129996

Last Date Modified: 11/21/2014 03:07 PM


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