A systems user on Windows 8, Server 2012 or later versions may experience an error condition while running Windows Update simiilar to this:
This type of error is symptomatic of Windows component store corruption.SOLUTION:
1.) To fix corruption with the currently running OS image on a Windows 8 / Server 2012 system and later, go to an elevated command prompt.
a. Press the Windows key + Q, and type 'cmd'
in the 'search' box. Right-click on the 'command prompt'
icon when displayed, and select 'run as administrator'
from the menu.
2.) Type 'DISM /Online /?'
and press Enter to display all options.
3.) To scan the registry for corruption markers type 'DISM /online /cleanup-image /CheckHealth'
and press Enter.
4.) To fix for corruption, type 'DISM /Online /Cleanup-Image /RestoreHealth'
and press Enter.
5.) The tool reports progress & results to the screen, and writes to C:\Windows\Logs\CBS\CBS.log
||There is a different switch to do a health scan only (/ScanHealth), but it takes the same amount of time to scan as it does to both scan and fix the errors using the /RestoreHealth switch; therefore it is recommended to use the /RestoreHealth switch as a time-saving measure.|
The tool of choice for Windows Update errors, and corrupted hotfixes / patches for operating systems prior to Server 2012 & Windows 8 is the Windows System Update Readiness Tool
, which is otherwise known by the nickname CheckSUR
. This tool is not available for Windows 8 & Server 2012. Inbox Corruption Repair (DISM)
is the new repair tool built into the Server 2012, Windows 8 and later operating systems. Where previously you would download CheckSUR
, run the tool, and examine the CBS.log
, the current method is to use DISM
For further information please see the following link:http://technet.microsoft.com/en-us/library/hh824869.aspx
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