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Projectors and TV’s used with Dell E-series Latitude systems may flicker or come up blank

Issue: Projectors and TV’s used with Dell E-series Latitude systems may flicker or come up blank

Users may notice that the screen is flickering or may come up blank when attempting to use a projector on the VGA port of an E series Latitude. Follow the below steps to resolve the problem. If these steps do not fix the issue, call Dell Technical Support.

  • Make sure no extenders or dongles are used. If a dongle must be used, attempt to swap out with another dongle, if available.
  • Test with a 6’-10’ or less VGA cable if possible. Longer VGA cables have trouble carrying the signal with integrated video.
  • Clear startup and non Microsoft services from MSCONFIG and try again. Certain software or services can grab the VGA port.
  • Test using an LCD monitor instead of the projector\TV. This will help rule out the VGA port.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Identificateur de l'article : SLN286259

Date de la dernière modification : 06/08/2016 03:49 PM

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