Knowledge Base

Remove, Clean, and Replace the Feed Rollers on the 2330d or 2330dn Laser Printer

  1. Switch the printer off
  2. Remove the paper tray
  3. Turn the printer on to its side

  4. Open the blue plastic duplex tray to expose the pickup assembly. If the duplex tray is opened to 90° it will come loose from its mounting points. Only open the tray as far as is shown

    If the tray becomes detached follow this article to reseat it
  5. Pass the pickup arm through the opening in the duplex tray

  6. Peel the rubber tyres off the pickup assembly wheels

  7. Thoroughly clean and dry the tyres before refitting them to the pickup assembly
  8. If paper feed issues persist after cleaning, fit new or known good tyres if available. If no new or known good parts are available turn the tyres inside out to expose a fresh surface to the paper

If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikel-ID: SLN286270

Datum der letzten Änderung: 02/13/2015 03:02 AM

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