Knowledge Base

Paper Jam 251.xx Errors on the 2330d and 2330dn Laser Printer


Article Summary: How to troubleshoot paper jam error 251.xx errors on the 2330d and 2330dn laser printer

Table of Contents:
  1. Test From Tray 1
  2. Check Media is Supported and Correctly Loaded
  3. Clean the Multipurpose Feeder (MPF) Pick Roller


1.

Test From Tray 1


Paper jam errors beginning 251 occur when a job printed from the Multipurpose Feeder (MPF) fail to feed correctly.

Test printing from Tray 1. If a paper jam occurs and a different error message is generated, troubleshoot this issue first.


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2.

Check Media is Supported and Correctly Loaded


Check that the print media is supported and correctly loaded.

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3.

Clean the Multipurpose Feeder (MPF) Pick Roller


Clean the MPF pick roller.



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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikel-ID: SLN289149

Datum der letzten Änderung: 01/09/2014 12:00 AM


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