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042-700: IOT Over Heat Stop Error on the Dell 2155cn/cdn Laser Printer


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  1. 042-700: IOT Over Heat Stop Error on the Dell 2155cn/cdn Laser Printer


1.

042-700: IOT Over Heat Stop Error on the Dell 2155cn/cdn Laser Printer


This error may occur if the Printer is overheating.

In order to attempt to resolve this issue, please follow the steps below:
  1. Ensure that the Printer is not being used in an unsuitable environment:
    • Operation Temperature Range: 10°C - 32°C

    • Print Quality Guarantee Temperature Range: 15 °C - 28 °C

  2. If the Printer is within this environmental range, turn off the power on the Printer

  3. Remove the PHD Unit and ensure that all packaging has been removed

  4. Leave the PHD Unit out of the Printer for an extended period to ensure that it has cooled down

  5. Re-insert the PHD Unit and Power the Printer on

  6. If the error recurs after extended use, please try another PDH Unit (if available)

  7. If the error recurs with a working PHD Unit (or none is available), please contact Dell via Twitter to raise a Technical Support issue


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ID de l'article : SLN286274

Date de la dernière modification : 09/28/2016 09:15 AM


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