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Blue screen error when connecting any USB device to latitude system


Users may get a Blue screen of Death (BSOD : 0X0000009F)error after system enters or resumes from the soft off (S5) power state when an incompatible USB device is connected to latitude E1,E2,E3 Series systems.
To resolve the issue download the hotfix available on Microsoft site.



Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN265929

Date de la dernière modification : 10/25/2016 12:31 AM


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