Knowledge Base

This article contains information how to resolve Windows 10 BSOD with stop code 0xC0000603L.

Affected Products:

Dell Data Protection | Encryption

Affected Versions:

8.7.1 or earlier

Prior to version 8.7.1, Windows 10 may encounter a BSOD with a stop code 0xC0000603L or may directly enter the auto recovery mode after installing Dell Data Protection software with Secure Boot enabled.

This is due to the way Microsoft checking legacy signed kernel mode drivers incorrectly.

To prevent this from occurring, install Microsoft update KB3081448.

For additional support, US based customer can call Dell Data Security ProSupport at: 877.459.7304 Ext. 4310039 or you may also contact us via the Chat Portal. For support outside the US, reference ProSupport’s International Contact Numbers list. Visit the Dell Security Community Forum to get insights from other community members and additional resources to help you manage your environment.