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License XML file fails importing into Connections License Manager 1.0


When trying to import a license file issued from the Dell License web portal into Dell Connections License Manager (DCLM) 1.0 the following error occurs:

Please select a valid license xml file for importing

 

License files for the following products are affected:

· Dell Server Management Pack 5.x for Microsoft System Center Operations Manager (SCOM) (for Out-of-band server feature)

· Dell Lifecycle Controller Integration (DLCI) 2.x for Microsoft System Center Configuration Manager (SCCM)

· Dell Smart Plug-in 3.x for HP Operations Manager (HPOM) for Windows

· Dell OpenManage Connection 2.x for IBM Tivoli Netcool/OMNIbus

DLCM 1.0 contains a bug whereas the license’s filename is expected to be lowercase. The license content itself is valid and should not be reissued. Simply rename the file extension “.XML” to “.xml” and the import will proceed.

Dell Engineering will address this in a future DCLM version.

 
Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID del artículo: QNA42467

Última fecha de modificación: 11/13/2013 12:00 AM


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