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Clearing Jammed Paper from The 1250c, 1350cnw and 1355cnw Dell Laser Printers


Table of Contents:

  1. Clearing Paper Jams From The Front Of The Printer
  2. Clearing Paper Jams From The Back Of The Printer
  3. Clearing Paper Jams From The Output Tray
  4. Clearing Paper Jams From The ADF (Automatic Document Feeder)

This article provides information on clearing jammed paper from the 1250c, 1350cnw and 1355cnw Dell Laser Printers


1. Clearing Paper Jams From The Front Of The Printer

  1. Pull the PSI (Priority Sheet Inserter) out

  2. Remove any paper jammed from the front of the printer

  3. Replace the PSI (Priority Sheet Inserter) in the printer

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2. Clearing Paper Jams From The Back Of The Printer

  1. Push the rear cover release handle and open the rear cover

  2. Lift up the fuser release levers

  3. Remove any paper jammed from the back of the printer
  4. Lower the fuser release levers to their original position

  5. Close the rear cover

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3. Clearing Paper Jams From The Output Tray

  1. Push the rear cover release handle and open the rear cover

  2. Lift up the fuser release levers

  3. Remove any paper jammed from the back of the printer. If no paper is found in the paper path, then remove any paper jammed out of the output tray
  4. Lift and open the scanner unit

  5. Remove any paper jammed out of the output tray

  6. Lower and close the scanner unit
  7. Lower the fuser release levers to their original position

  8. Close the rear cover

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4. Clearing Paper Jams From The ADF

  1. Open the ADF cover

  2. Remove the jammed document by carefully pulling it in the direction shown in the following illustration

  3. If you find it difficult to pull the document and the document is jammed in the paper exit area, open the document feeder tray

  4. Remove the jammed document from the document output tray

  5. Close the document feeder
  6. Close the ADF cover, and then load the documents back into the ADF
  7. If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document output tray

  8. Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration




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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID del artículo: SLN151779

Última fecha de modificación: 12/29/2014 11:17 AM


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