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It has been identified that some Optiplex 755 system owners may get a specific error when running the diagnostics. The error 2000:0111 has been displayed in specific test scenarios.

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Table of Contents :

1. Error While Running Diagnostics
2. Resolving Error

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1. Error While Running Diagnostics

Some Optiplex 755 systems may return the below error in the diagnostics.

*Running MATS test*

Test results: System Error

Error Code: 2000:0111

Msg: CPU 0 : General protection exception occurred at selector 18 physical offset 37a18 map file offset 4da8

This has been seen with BIOS revision A16.

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2. Resolving Error

To resolve this error please update the system BIOS to the latest revision.

Visit our Support Site, use the options to select your system model by either auto-detecting, using your service tag or selecting from list. Then select Drivers & Downloads from the menu.

Download and run the latest BIOS file.

Re-run the diagnostics and confirm the error is no longer displayed.

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