Before reinstalling any printer drivers, it is necessary to remove any printer
drivers that were previously installed. Not doing so can cause problems that
prevent the computer from communicating with the printer.
To uninstall previous printer drivers:
Turn off the printer.
Disconnect the USB cable from the back of your Dell printer,
click the Start button, point to All Programs,
point to Dell Printers and then point to the listing of
your Dell printer and then click the Uninstall Dell Printer
When the Dell Printer Uninstall confirmation window
appears, click Yes. This process may take several minutes
to complete. Do not attempt to power off the computer at this
When the Dell Printer Uninstallation window appears,
click to select the Yes, I want to restart my computer right
now (recommended) option, then click OK.
(The system automatically shuts down and restarts.)
After the system restarts, the printer uninstallation process is
Do not reconnect the USB
cable to the printer until after you have
downloaded and reinstalled the printer's