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Troubleshooting Std Bin full Errors on Dell 3330dn Laser Printers


Article Summary: How to troubleshoot std bin full errors on Dell 3330dn laser printers

Table of Contents:
  1. Remove paper from the output bin
  2. Manually toggle the sensor
  3. Disconnect the sensor



1.

Remove paper from the output bin


Printing is paused when the output bin on top of the printer is full.

Remove the completed pages from the top of the printer to resume printing.


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2.

Manually toggle the sensor


If the sensor is stuck or damaged this error may occur.

To manually toggle the sensor:
  1. Locate the sensor.

    Top of the printer is shown, a curved plastic sensor on the right of the exir rollers is 
	highlighted.

  2. Lift then release the sensor. When released the sensor should fall. If the sensor is stuck in the raised position gently press down to free it.

    Closeup of the sensor, a fingetip is lifting the curved plastic.


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3.

Disconnect the sensor


Disconnecting the sensor will allow the printer to operate, but will reduce the speed of printing.

Operating the printer with the sensor disconnected is only recommended to allow testing for other faults and is not suggested as a permanent solution for this issue.

To disconnect the sensor:
  1. Switch the power off.
  2. Open the access cover on the right of the printer.

    Right side of the printer is shown. An access door on the lower right is opened to reveal the
	controller card.

  3. Locate the connector marked J11 on the controller card.

    The controller card is shown. A three pin, white plastic connector is highlighted. J11 is marked
	on the PCB next to it, the wires are blue, red and black.

  4. Unplug the connector. Connector is shown unplugged.

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If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.

 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikkelin tunnus: SLN290330

Muokattu viimeksi: 03/22/2016 03:44 PM


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