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Image skew on the Dell 3130cn or 3130cdn laser printer


Article Summary: How to troubleshot image skew on the Dell 3130cn or 3130cdn laser printer

Example of image skew



Table of Contents:
  1. Check media meets guidelines and is correctly loaded
  2. Test from all available sources
  3. Clean or replace pick and separator rollers
  4. Replace transfer belt if available



1.

Check media meets guidelines and is correctly loaded


Check the print media complies with the media guidelines. Do not print media types only supported by the Multipurpose Feeder (MFP) from the main paper tray.

Ensure the media is correctly loaded in the tray and the tray guides are correctly set.

Clear any scraps of paper or foreign objects from the paper path.


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2.

Test from all available sources


To help identify where the problem is occurring print from both Tray 1 and the MPF, as well as the optional 550 sheet feeder where available.

If the issue occurs from all sources skip to Section 4: Replace transfer belt if available.

If the error occurs from only one source continue to Section 3: Clean or replace pick and separator rollers.

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3.

Clean or replace pick and separator rollers


How to clean the Tray 1 or Tray 2 rollers.
How to clean the Multipurpose Feeder rollers.

For issues occurring from tray 1 or 2 only, fit a new or known good paper tray if possible.


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4.

Replace transfer belt if available


If a new or known good transfer belt is available fit this to the printer to test.

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If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.
 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN286285

Date de la dernière modification : 06/25/2015 05:51 AM


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