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Dell™ PERC RAID Controller Firmware Update Fails with Error "An Update Package is already running"



Article Summary: This article provides information on resolving PERC firmware update failures

Issue:


PERC firmware update using the binary package from a Linux or VMware operating system may fail with the update script exiting with an error message similar to the one below. The update may have been attempted one or more times and any time it is attempted after the initial failure the update script exits with an error message:

./RAID_FRMW_LXR197383.BIN

An Update Package is already running.

A pid file has not been removed from the previous execution and safeguards the controller from simultaneous access by multiple firmware updates.

Solution:


Perform the following steps to resolve the issue:

  • Reboot the server to confirm that the firmware update package is truly stopped.
  • Remove the file /var/lock/.spsetup.
  • Execute the firmware binary as normal.




Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN156514

Date de la dernière modification : 08/04/2015 11:15 AM


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