This article provides the information on "the OptiPlex 3240 All-in-One (AIO) only supports a single external display".
OptiPlex 3240 AIO user may report that they can extend or clone to either a High Definition Multimedia Display (HDMI) or a DisplayPort connected external display. But they cannot energize both external displays at the same time.
The HDMI and DisplayPort connections on the OptiPlex 3240 AIO share a single signal channel and can only energize one display at a time, either HDMI or DisplayPort.
The system cannot energize both at the same time. This feature is in accordance with the system design specifications.
Article ID: SLN298696
Last Date Modified: 08/23/2017 11:51 AM