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How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors on a 2230d / dn Dell Laser Printer


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  1. How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors

This article provides information on "How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors on a 2230d / dn Dell Laser Printer"


1. How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors

Quickly double-press the Continue button, and find the error code in the table (as shown in Table 2) below:

On
Off
Flashing

Table 1: LED Summary

Error
Paper Jam
Load Paper
Toner Low
Ready
Continue
Description Troubleshooting
Wrong Printhead Replace the Drum.
Printhead - No first Horizontal Sync (HSync) Replace the Drum.
Printhead - Lost HSync Replace the Drum.
Mirror Motor Locked Replace the Drum.
Mirror Motor Lost Lock Replace the Drum.
Mirror Motor is not at its operating speed Replace the Drum.
Transport Motor initial lock failure Please contact Dell Technical Support.
Transport Motor lost lock Please contact Dell Technical Support.

Table 2: Printhead/Transport/RIP Tertiary Codes

More info can be found in the 2330d /dn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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-Transport Motor initial lock failure:
Replace the Printer

-Transport Motor lost lock:
Replace the Printer


Article ID: SLN133818

Last Date Modified: 08/25/2015 09:44 AM


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