知識庫

116-xxx Restart Printer Error on the Dell 2135cn Color Laser Printer


116-396 116-397 116-398 116-987, Restart Printer 2135cn, printers

  1. Turn the printer off using the power switch on the back of the printer, wait 10 seconds, and then turn the printer back on. Check if the error still occurs.
  2. Print or Clear the Stored Data Files
    • Printing store data files using the printer operator panel:
      1. Press the down arrow button until SETUP appears, then press the select button.
      2. Press the down arrow button until Reports appears, then press the select button.
      3. Press the down arrow button until Stored Documents appears, then press the select button. (The Stored Documents page prints.)
    • Printing stored data files from the computer:
      1. Click Start then navigate to All Programs, then Dell Printers, then Additional Color Laser Software, then to Quick Launch Utility.
      2. From the Quick Launch Utility dialog box, click Tool Box.
      3. From the Tool Box dialog box, select your printer from the Printer Name.
      4. Click the Printer Settings Report page and select Reports from the left side of the page.
      5. From the Reports page, click the Stored Documents button. (The Stored Documents page prints.)
    • Delete stored data files from the printer:
      1. Choose either the Delete or the Del after Print option from either the Secure Print or the Proof Print menu when creating the stored file, or...
      2. Turn off the printer. Stored files are purged when there is no power to the printer.
  3. Ensure the Country Code Is Set Correctly
    1. When the printer is Ready (Copy, Scan, Fax appears in the LCD), press the down arrow until SETUP is indicated, then press the Select button.
    2. Press the down arrow button to scroll to Admin Menu, then press the Select button.
    3. Press the down arrow button to scroll to Fax Settings, then press the Select button.
    4. Press the up or down arrow button to scroll to Country, then press the Select button.
    5. Press the right or left arrow button to change the setting to the country of your choice, then press the Select button. (The new country will then have an asterisk * next to it.)
    6. Press the right or left arrow button to scroll to the Yes to indicate that you really wish to make this change, then press the Select button. (The printer will restart.)

If these steps do not correct the problem, please contact Dell Technical Support.

Purchase Toner and other Dell Laser Printer Supplies

Dell Recycling


文章 ID: SLN162464

上次修改日期: 09/07/2016 11:12 AM


為本文評分

準確
實用
易懂
這篇文章對您有用嗎?
傳送意見反應
評語中不得包含下列特殊字元:<>()\
很抱歉,我們的意見回饋系統目前關閉中。請稍後再試。

感謝您的寶貴意見。