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SourceOne Email Management - SourceOne OWA Extension cannot be installed

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Symptoms




 

You are unable to install SourceOne OWA Extension on Exchange servers while on SourceOne Web Server port 80 is disabled from IIS Site bindings.
You wish to use SSL for your standard communication.
While running the SourceOne OWA extension install the following error is shown while inputting the SourceOne Web Server name :

A Web Services installation on server <Worker Server> as not found

Cause

The SourceOne Web Server is set up to use SSL certificates, therefore port 443 will be used for document retrieval. 
Port 80 has been disabled from site bindings.
The Certificates for SSL have NOT been imported to the Exchange server(s) in question.

Resolution

In order to establish communication on port 443 for SourceOne Web Server, SSL certificates for SourceOne site must be imported into Exchange servers.After importing the SSL certificates on Exchange server/s SourceOne OWA Once Certificates have been installed on the servers the extension install can proceed and successfully complete.

Affected Products

SourceOne

Products

SourceOne