Knowledge Base

Dell Latitude ST System Guide


Latitude ST (Slate) System Guide: Contains all the resources needed to resolve common issues

Table of Contents:
  1. Installation / Drivers
  2. Security / Antivirus
  3. Software
  4. Hardware - Troubleshooting / Error Codes
1.

Installation / Drivers


Installation Options: The Installation Options section covers the Factory Restore, Clean Install and the Reinstallation options for your supported Operating System (OS).

Drivers: The Drivers section covers the drivers, including the order and manner of their installation, that are required for the various OS's that are supported on your system.

Driver Install Order Only Windows 7 is Supported on this system
Notice:
Users have to prepare an external USB optical drive, keyboard and mouse in the event reinstallation of Operating System is needed. If the docking station is not being used, a USB Hub is required to connect all the three devices

The most up to date drivers are available at www.dell.com/support

Installing Drivers with the Resource CD/DVD

Identifying any Drivers not covered in the Install Order

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2.

Security / Antivirus



Security and Encryption: The Security and Encryption section covers the security and encryption hardware/software currently available on your system, plus applicable upgrade options.
 Antivirus: The Antivirus section provides various guides for the Antivirus Software currently shipping with our systems and also for removing the most well known Malware infections to date.
 General Rules for safe Internet browsing: The General Rules for safe Internet browsing section provides suggestions and best practices for navigating the Internet and minimizing security risk.

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3.

Software



Software sold with your machine: The software sold with your system section provides information on preinstalled software and how to identify the software sold with your system.
Note:
The following software is supported under the Pro Support Warranty

Adobe

Canonical

Creative

Cyberlink

Dell

Digital Persona

Intuit

McAfee

Trend Micro

Microsoft

Norton

Roxio

Skype
Using your Operating System: This section covers guides on setting up and using your system when you first receive it.
 Slow Performance: This section covers resolving performance issues with your system.
Windows Blue Screen (BSOD) Errors: This section covers system crashes, restarts and other OS issues.
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4.

Hardware - Troubleshooting / Error Codes


Getting to know your computer: This section provides information, and pictures, about your particular system and will help you familiarize yourself with the system.
Safety Precautions and Tips: This section provides information on safe practises to take into consideration before working with electrical equipment.
Diagnostics and Error Codes: This section covers the various error messages, beep codes and Diagnostic LED codes that help to troubleshoot any issues with your system.

Hardware Troubleshooting: This section covers troubleshooting guidelines for the various hardware-related faults you may experience on this particular system type.

AC Adapter and Battery Issues

Audio Issues

BIOS and Motherboard Issues

Fan and Overheating Issues

Hard Drive Issues

Input Devices Issues

Memory Issues

Networking Issues

No Post

No Power

Optical Drive Issues

Ports and Replicator Issues

Video Issues
 Specific Troubleshooting: This section includes links to any system-specific articles that provide solutions for your particular Dell PC.

Latitude ST Customer Replaceable Unit (CRU) Part Removal Guide
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Article ID: SLN288826

Last Date Modified: 02/02/2018 05:06 AM

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