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Dell Canvas 27: A visual guide to the ports and features of the new Workspace

Summary: This article is a visual guide to the external ports and features of the Dell Canvas 27 Workspace.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Cause

Dell Canvas 27 Workspace

 

SLN307273_en_US__2Canvas27_FrontView_BK_01

(Figure.1.1 Canvas 27 Workspace and accessories)

SLN307273_en_US__3Canvas27_FrontView_BK_02

(Figure.1.2 Top Down View)

SLN307273_en_US__4Canvas27_RightView_BK_01

(Figure.1.3 Right-Hand Side View)

 

1 Dell Canvas 27 Workspace 2 Dell Canvas 27 Totem
3 Dell Canvas 27 Pen    


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Dell Canvas 27 Ports and External Features

 

SLN307273_en_US__5Canvas27_PortsView_BK_Front

(Figure.2.1 Dell Canvas 27 Front View)

 

1 LED Indicators 2 27" Touch Screen Display
 

SLN307273_en_US__6Canvas27_PortsView_BK_Top

(Figure.2.2 Dell Canvas 27 Top view)

 

1 USB Type-C Connector (Upstream) 2 DisplayPort Connector
3 HDMI Connector 4 DC-In Connector
5 Security Cable Slot 6 Power Button
7 OSD Button 8 Touch Enable/Disable Button
 

SLN307273_en_US__7Canvas27_PortsView_BK_Left

(Figure.2.3 Dell Canvas 27 Left-Hand Side view)

 

1 I/O Cover 2 Side Cover
 

SLN307273_en_US__8Canvas27_PortsView_BK_Right

(Figure.2.4 Dell Canvas 27 Right-Hand Side view)

 

1 Combo Audio Connector 2 USB Type-C Connector (Downstream)
3 USB 3.1 Gen1 Connector 4 USB 3.1 Gen1 Connector
 

SLN307273_en_US__9Canvas27_PortsView_BK_Rear

(Figure.2.5 Dell Canvas 27 Rear view)

 

1 KickStand 2 Back Cover


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Dell Canvas 27 Totem

 

SLN307273_en_US__10Canvas27_TotemView_BK_01

(Figure.3.1 Dell Canvas 27 Totem)

The Dial totem is an on-screen input device that can be used to control system or application-specific interactions on the Dell Canvas. You can use the totem in your non-dominant hand while using the pen or touch with the other hand.

SLN307273_en_US__11Canvas27_TotemView_BK_02

(Figure.3.2 Dell Canvas 27 Totem Push Button)

User Action Description
Press and Hold This action activates and shows the Dial totem main menu, there is no app functionality associated with this gesture
Rotate The Dial totem is primarily designed to support rotation for interactions that involve changing the values or scrolls through a menu of items. The device can be rotated both clockwise and counterclockwise
Single Click Clicking the Dial totem is similar to clicking the left mouse button. You can click the totem to select a menu item
Lift-Off -- Remove the Totem from the screen Lift-off indicates the action of removing the totem from the screen.
  • If the primary menu is up and no selection is made, the menu shrinks to the location where the totem was last located. The menu can be moved to a new location by dragging in the center of the wheel.
  • A selection is made and there is no menu around the totem.
  • If a selection is made and there is a sublevel menu around the totem, then the sublevel menu shrinks down and moves to the last location where the sublevel menu was last placed.
 

SLN307273_en_US__12Canvas27_TotemView_BK_03

(Figure.3.3 Dell Canvas 27 Totem Dial)

You can use the Dial totem to access and change the menu settings.

Note: The Dial totem must be used in the active area of the Dell Canvas screen. It has no electronics and cannot be used off-screen or even on-screen in the bezel. The Dial totem operates through touch interaction. When you stop touching the totem, the touch interaction discontinues and the totem menu disappears
 
1 Dial Totem Accessory 2 Push Input Button
3 Wheel Icons    


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Dell Canvas 27 Pen

 

The Canvas Pen is designed for a highly precise and natural writing experience and can be used directly on the Dell Canvas screen. The Pen uses electromagnetic resonance (EMR) technology and gets activated when brought within the proximity of the Dell Canvas screen.

SLN307273_en_US__14Canvas27_PenView_BK_01

(Figure.4.1 Canvas 27 Pen)

User Action Description
Positioning To position, the screen cursor, move the Pen slightly above the Dell Canvas screen without touching the screen surface. To make a selection, press the Pen tip on the display screen
Clicking Tap the display screen once with the Pen tip, or touch the Pen to the Canvas screen with enough pressure to register a click.
Dragging Select an object, then slide the Pen tip across the Canvas screen to move the object.
Using the Top and Bottom Barrel Buttons The buttons have customizable options. By default, the Top button is set to Erase, and the lower barrel button is set to the Barrel button. You can customize the options in the Canvas Pen settings page.
Working with pressure sensitivity To draw, ink, or write with pressure sensitivity, move the Pen along the display screen surface while applying various amounts of pressure downward on the tip of the Pen. Press hard for thick lines or dense color. Press gently for thin lines or softer color
Drawing with Tilt Tilt can be used to control line shape and thickness in any application that supports this feature.
Erasing In applications that support this feature, the Pen eraser works like a pencil eraser.
 

SLN307273_en_US__15Canvas27_PenView_BK_02

(Figure.4.2 Nib and Pen Holder)

SLN307273_en_US__16Canvas27_PenView_BK_03

(Figure.4.3 Nibs)

 
1 Pen 2 Top Barrel Button
3 Bottom Barrel Button 4 Pen Tip-Nib
5 Cap of the Nib Holder 6 Nib Removal Tool
7 Nib Holder - Side View 8 The base of the Nib Holder
9 Nib Holder - Top View 10 B- Soft Nib
11 H- Hard Nib 12 HB - Medium Nib


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Setting up the Dell Canvas 27

 

You can connect the Dell Canvas 27 screen to any Plug-and-Play-compatible system.

The Dell Canvas 27 automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the Dell Canvas 27 settings.

Most monitor installations are automatic; you can select different settings if desired.

For more information about changing the Dell Canvas 27 settings, refer to the user manual.

Note: The Dell Canvas 27 is designed to work with PC's using the Windows 10 Operating System.
  1. Turn on your PC

  2. Connect your video cable from the PC to the rear of the Dell Canvas 27

  3. Connect Power to the Dell Canvas 27

  4. Turn on the Dell Canvas 27

 


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The OnScreen Display

 

OSD Function

With the system plugged with a known good power source, press the OSD button to activate the On-Screen Display utility.

SLN307273_en_US__18Canvas27_OSD_BK

(Figure.6 OSD (On Screen Display))

 
Name Description
Brightness/Contrast Touch this icon to change the brightness and contrast of the screen
Input Source Touch this icon to choose from a list of input sources
Color Touch this icon to adjust the color setting mode
Display Touch this icon to adjust the image
Menu Touch this icon to launch the On-Screen Display(OSD) menu screen
Personalize Touch this icon to select from the other settings and create a shortcut key
Exit Touch the X icon to exit the On-Screen Display(OSD) utility.

LCD built-in self-test (BIST)

The Dell Canvas 27 includes an LCD BIST feature that provides new troubleshooting steps in a stand-alone mode.

  1. Remove all video cables connected to the Dell Canvas 27

  2. With the AC Pack connected, hold the OSD button down for over 8 seconds until a gray screen appears

  3. Press lightly anywhere on the screen to change the pattern seen

  4. Inspect the display for any abnormalities or defects

  5. Once the LCD BIST is completed, the system will display the Dell logo then proceed to the canvas workspace


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Resolution

Where is my Service Tag / Express Service Code?

 

The service tag information is only present on the physical label on the back of the Dell Canvas 27 and is not stored or embedded in any internal flash storage.

SLN307273_en_US__19Canvas27_PortsView_BK_Back

(Figure.7 Service tag location marked on the back of the Canvas 27)


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AC Adapter View

 

SLN307273_en_US__20Canvas27_ACPackView_BK_01

(Figure.8 AC Pack)

 


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Additional Info:

 


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Article Properties


Affected Product

Dell Canvas 27

Last Published Date

28 Sept 2023

Version

5

Article Type

Solution