Knowledge Base

Bluetooth Troubleshooting and Usage Guide



For information on how to pair (connect) Dell Bluetooth® enabled computers to Dell Bluetooth accessories, and steps to reslove issues you may see, refer to the sections below.


Table of Contents:

  1. Connect to a Dell Bluetooth Keyboard and Mouse Using the SetPoint Software
  2. Connect to a Dell Bluetooth Device From Your Dell Computer
  3. How to Download and Install the Latest Dell Wireless Bluetooth Adapter Driver
  4. How to Download and Install the Driver for a Bluetooth Wireless Keyboard and Mouse
  5. Problems With the Dell BH200 Bluetooth Stereo Headset

1: Connect to a Dell Bluetooth Keyboard and Mouse Using the SetPoint Software

This article provides information on how to connect to a Dell Bluetooth keyboard and mouse using the SetPoint software.

The SetPoint software is not available for Windows 7, Windows 8 or Windows 10.

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2: Connect to a Dell Bluetooth Device From Your Dell Computer

This article provides information on how to connect to a Dell Bluetooth device using the internally installed Bluetooth adapter.

NOTE: While non-Dell keyboards, mice, and other Bluetooth devices may work with Dell systems, Dell cannot guarantee or support their functionality.

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3: How to Download and Install the Latest Dell Wireless Bluetooth Adapter Driver

This article provides information on how to download and install the drivers for the Bluetooth adapter installed on your computer.

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4: How to Download and Install the Driver for a Bluetooth Wireless Keyboard and Mouse

The link below takes you to an article that provides information on how to download and install the drivers for the Bluetooth keyboard and mouse.

How to Use the Drivers and Downloads Website

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5: Problems With the Dell BH200 Bluetooth Stereo Headset

The link below take you to an article that provides troubleshooting steps for the Dell BH200 Bluetooth headset when it is not working correctly.

Problems With the Dell BH200 Bluetooth Stereo Headset

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Article ID: SLN85601

Last Date Modified: 12/08/2017 01:56 PM


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