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Venue 11 (7140) Dell Dock / Wireless Mouse and Keyboard Combo Numpad Not Working



This article provides information on the "Venue 11 (7140) Dell Dock / Wireless Mouse and Keyboard Combo Numpad Not Working".


Numpad Not Working

Users have reported a behavior that the 10 key number pad on the Dell Mouse and Keyboard combo (Part number KM714) would move the mouse around and not input numbers when in use with a Venue 11 (7140). This behavior is present in Windows 8.1 and 10.




Ease of Access

The current fix for this behavior in Windows 8.1 and 10 is to disable "Mouse Keys" in the Ease of Access settings. The default setting for the mouse numpad is set to On. Once the setting is changed to Off, the numpad should work as intended.


Ease of Access search


Mouse Key setting


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Article ID: SLN300401

Last Date Modified: 12/09/2016 12:39 PM


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