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Table of Contents:

1. How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors

This article provides information on "How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors on a 2230d / dn Dell Laser Printer"

1. How to Troubleshoot Printhead / Transport Motor / RIP Secondary Service Errors

Quickly double-press the Continue button, and find the error code in the table (as shown in Table 2) below:

	On
	Off
	Flashing

Table 1: LED Summary

Error	Paper Jam	Load Paper	Toner Low	Ready	Continue	Description	Troubleshooting
						Wrong Printhead	Replace the Drum.
						Printhead - No first Horizontal Sync (HSync)	Replace the Drum.
						Printhead - Lost HSync	Replace the Drum.
						Mirror Motor Locked	Replace the Drum.
						Mirror Motor Lost Lock	Replace the Drum.
						Mirror Motor is not at its operating speed	Replace the Drum.
						Transport Motor initial lock failure	Please contact Dell Technical Support.
						Transport Motor lost lock	Please contact Dell Technical Support.

Table 2: Printhead/Transport/RIP Tertiary Codes

More info can be found in the 2330d /dn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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-Transport Motor initial lock failure:
Replace the Printer

-Transport Motor lost lock:
Replace the Printer