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Why can't I connect my existing monitor to my new Dell system?



Article Summary: No DisplayPort, HDMI or other adapter shipped with system


No DisplayPort, HDMI or other adapter shipped with the system.

Often systems are purchased as replacements for existing system installations that do not require a replacement of the LCD display. Due to changes in the default graphics ports on newer systems, it is often found that cables and/or adapters are required to make the necessary connections between the system and the existing LCD display.

Most systems today ship with DisplayPort or High Definition Multi-media Interface (HDMI) ports as primary video out, and may lack legacy Video Graphics Array (VGA) and Digital Video Interface (DVI) connections that are more familiar to most end users. In other cases, multiple display configurations are used and lack appropriate connections for the 2nd or more displays. For information on Multiple Display Configurations see Client Best Effort One-Stop: Troubleshooting Multiple Monitor Issues


Connection options for newer system graphics adapters.

Dell offers our customers a wide variety of connection options that can be purchased at the Dell website:

  • 2 Meter DisplayPort to DisplayPort Cable Dell Part# A7639742
  • DisplayPort to HDMI (High Definition Multi-Media Interface) adapter Dell Part# 332-2271
  • DisplayPort to VGA adapter Dell Part# RN699
  • DisplayPort to DVI (Single-Link 1920 x 1200 max resolution) adapter Dell Part# 330-2915
  • DisplayPort to DVI (Dual-Link 2560 x 1600 max resolution) adapter (with USB power source) Dell Part# 470-AANW
  • 2 Meter HDMI to DVI cable Dell Part# A7002760
  • DVI-I to VGA adapter Dell Part# 330-0327
NOTE: Use of a cable adapter is not supported in all configurations. Some graphics adapters may require a specific adapter or cable connection.
NOTE: If your display is over 5 years old, it is strongly suggested you consider a new display when purchasing a new system to ensure that the display is compatible with your system.




문서 ID: SLN208276

최종 수정일: 03/06/2017 08:02 AM


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