기술 문서

Repeating defects in the paper transport direction Dell 3130cn,3130cdn


Article Summary: How to troubleshoot repeating defects in the paper transport direction on the Dell 3130cn or 3130cdn laser printer

Table of Contents:
  1. Check print media
  2. Print test page
  3. Replace the toner cartridge
  4. Measure the interval of repeating defects
  5. Perform a stop test


1.

Check print media


Check the print media is suitable for use in the printer and that the paper type is correctly set.

If possible test using a fresh ream of 75 - 80gsm plain copy paper.

Back to Top

2.

Print test page


Print the contamination check test page.

If the defects do not repeat at a set interval but appear at random follow this article instead.

If all colours are affected skip to section 4, otherwise go to section 3.

Back to Top

3.

Replace the toner cartridge


Replace the toner cartridge for the affected colour(s) with a new or known good part if possible.

Back to Top

4.

Measure the interval of repeating defects


Measuring the interval at which the defect repeats may reveal which component is causing the issue.

Back to Top

5.

Perform a stop test


If measuring the interval does not reveal the faulty component, perform a stop test to place the issue before or after the fuser unit.

Back to Top

If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.
 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

문서 ID: SLN284991

최종 수정일: 06/25/2015 05:50 AM


이 문서 평가하기

정확함
유용함
이해하기 쉬운
이 문서가 도움이 되셨나요?
지원 미지원
피드백을 보내 주십시오.
의견에는 <>()\와 같은 특수 문자를 사용할 수 없습니다.
죄송합니다. 현재 피드백 시스템은 사용하실 수 없습니다. 잠시 후에 다시 시도하십시오.

피드백을 보내주셔서 감사합니다.