Knowledge Base

WINDOWS - Use Inbox Corruption Repair (DISM.exe) for Windows Update corruption in Windows 8, Server 2012 and later versions


ISSUE:

A systems user on Windows 8, Server 2012 or later versions may experience an error condition while running Windows Update simiilar to this:

Windows Update Error

This type of error is symptomatic of Windows component store corruption.


SOLUTION:

1.) To fix corruption with the currently running OS image on a Windows 8 / Server 2012 system and later, go to an elevated command prompt.

a. Press the Windows key + Q, and type 'cmd' in the 'search' box. Right-click on the
'command prompt' icon when displayed, and select 'run as administrator' from the menu.

2.) Type 'DISM /Online /?' and press Enter to display all options.

3.) To scan the registry for corruption markers type 'DISM /online /cleanup-image /CheckHealth' and press Enter.

4.) To fix for corruption, type 'DISM /Online /Cleanup-Image /RestoreHealth' and press Enter.

5.) The tool reports progress & results to the screen, and writes to C:\Windows\Logs\CBS\CBS.log.

Note:
There is a different switch to do a health scan only (/ScanHealth), but it takes the same amount of time to scan as it does to both scan and fix the errors using the /RestoreHealth switch; therefore it is recommended to use the /RestoreHealth switch as a time-saving measure.



ADDITIONAL INFORMATION:

The tool of choice for Windows Update errors, and corrupted hotfixes / patches for operating systems prior to Server 2012 & Windows 8 is the Windows System Update Readiness Tool, which is otherwise known by the nickname CheckSUR. This tool is not available for Windows 8 & Server 2012. Inbox Corruption Repair (DISM) is the new repair tool built into the Server 2012, Windows 8 and later operating systems. Where previously you would download CheckSUR, run the tool, and examine the CBS.log, the current method is to use DISM.

For further information please see the following link:
http://technet.microsoft.com/en-us/library/hh824869.aspx

 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN289688

Last Date Modified: 12/12/2013 12:00 AM


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