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Windows stop error 7A and stop error F4 due to hard disk drive failure



Article Summary: This article provides information on a Windows stop error 7A or F4 caused by Hard Disk Drive Failure


Issue:

A hard disk drive failure occurs causing the RAID volume to go into a degraded state and a stop error 7A or stop error F4 occur as a result of the hard disk drive failure.

Solution:

1. Reseat the hard disk drives, reseat the controller and monitor.

2. Perform chkdsk /r on the RAID volume.

3. Run diagnostics on the hard disk drives and controller and replace as necessary.

Additional Information:

Event ID 1001 is logged in the System event log.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 12.08.2013 11:23:04
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: server.domain.com
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa800644ab30, 0xfffffa800644ae10, 0xfffff80001be07b0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031214-68266-01

Review of the memory dump files using Debugging Tools for Windows will result in output similar to the following.

BugCheck 7A, {fffff6fc40040128, ffffffffc000000e, 6454cbe0, fffff88008025000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36c1a )
Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
DISK_HARDWARE_ERROR: There was error with disk hardware

BugCheck F4, {3, fffffa8006332b30, fffffa8006332e10, fffff80001b8e7b0}
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
CRITICAL_OBJECT_TERMINATION (f4)




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Identificación del artículo: SLN290732

Última fecha de modificación: 08/28/2014 08:46 AM


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