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Perform a remote wipe on a mobile phone in Exchange 2013



Article Summary: This article contains information about performing a remote wipe on a mobile phone in Exchange 2013



You can use the EAC to wipe a user’s phone or cancel a remote wipe that has not yet completed.

In the EAC, navigate to Recipients > Mailboxes.
Select the user, and under Mobile Devices, choose View details.
On the Mobile Device Details page, select the lost mobile device, and then select Wipe Data. Select Save.

You can use the Clear-MobileDevice cmdlet in the Shell to wipe a user’s phone.
The following command wipes the device and sends a confirmation message

Clear-MobileDevice -Identity WM_User -NotificationEmailAddresses "admin@domain.com"

Your users can wipe their own phone using Outlook Web App.

In Outlook Web App, select Settings > Phone > Mobile devices.
Select the mobile phone.
Click or tap the Wipe Device icon.

There are several ways to verify that the remote wipe completed:

Run the Clear-MobileDevice cmdlet with the –NotificationEmailAddresses parameter configured. A message will be sent to the supplied email address when the remote wipe has completed.
In the EAC, check the status of the mobile device. The status will change from Wipe Pending to Wipe Successful.
In Outlook Web App, check the status of the mobile device. The status will change from Wipe Pending to Wipe Successful.





Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID de l'article : SLN290378

Date de la dernière modification : 10/23/2014 08:30 AM


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