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Certain systems may halt at POST screen (Dell Logo) due to HDD partition problem

Summary: List of impacted Dell systems and the solution to the problem from our Drivers and Downloads site.

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Article Content


Symptoms

Due to an HDD partition issue certain systems may fail to boot up and will halt at Dell logo (POST).   In testing, after removing the HDD the system can pass Dell Logo and will proceed to report no HDD detected. The HDD can be successfully detected on any other system or HDD box.
 

Resolution

For systems listed below, Please update your system BIOS to version listed or later resolve the system halt at Dell logo issue.  Update your BIOS from the Dell Drivers and Downloads site.

Inspiron 3441  - version A07 or later
Inspiron 3442  - version A09 or later
Inspiron 3541  - version A07 or later
Inspiron 3542  - version A09 or later
Inspiron 5748  - version A09 or later
Vostro 3445  - version A07 or later
Vostro 3446  - version A08 or later
Vostro 3546  - version A08 or later
Inspiron 3443 - version A07 or later
Inspiron 3543 - version A07 or later
Inspiron 5749 - version A07 or later
Inspiron 3451  - version A05 or later
Inspiron 3551  - version A05 or later
Inspiron 7447 - version A07 or later
Inspiron 7746 - version A07 or later
Inspiron 5421  - version A13 or later
Inspiron 3421  - version A13 or later
Vostro 2421  - version A13 or later
Latitude 3440  - version A12 or later

Article Properties


Affected Product

Inspiron 3421, Inspiron 3442, Inspiron 3443, Inspiron 3451, Inspiron 14R 5421, Inspiron 3542, Inspiron 3543, Inspiron 3551, Inspiron 5748, Inspiron 5749, Vostro 3446, Vostro 2421, Vostro 3546

Last Published Date

21 فبراير 2021

Version

3

Article Type

Solution