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This article discusses resolving an issue when attempting to import a iDRAC7 perpetual license on a PowerEdge T320, R320, T420, R420, R520, T620, R620, R720xd, R720 or R820 (the 12G server line) via a 'racadm' command. The error message received is:

LIC008: The License Binding ID does not match the device unique identifier

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Table Of Contents:

1. Issue
2. Solution
3. Additional Information
4. Sample outputs of the 'racadm license view" command

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1. Issue

Running the following 'racadm' command to import a perpetual license:

racadm license import -f /mountpath/yourlicensefilename.xml -c idrac.embedded.1

Results in the following error:

LIC008: The License Binding ID does not match the device unique identifier

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2. Solution

Try to reinstall the iDRAC-Firmware and then implement the license. If the issue still consists, follow these steps:

1. Boot to SLI (Support Live Image).

2. Open a terminal window to perform the following command to set your Service Tag:
   
   smbios-sys-info --service-tag --set=YOURTAG

3. Run the following 'racadm' command to remove the temporary license (if applicable):
   
   racadm license delete -c idrac.embedded.1

4. Reboot the system back to SLI (Support Live Image).

5. Run the following 'racadm' command:
   
   racadm license view

6. Verify your service tag appears correctly.

7. Copy your license file to the server.

8. Import your perpetual license:
   
   racadm license import -f /mountpath/yourlicensefilename.xml -c idrac.embedded.1

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3. Additional Information

• This issue may occur after replacement of a system board if no Service Tag is configured
• The installation of a temporary license may be a contributing factor
• /mountpath/ is a user defined mount point

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4. Sample outputs of the 'racadm license view" command

Normal Output:

/admin1-> racadm license view
iDRAC.Embedded.1
Status = OK
Device = iDRAC.Embedded.1
Device Description = iDRAC7
Unique Identifier = YOURTAG
License #1
Status = OK
Transaction ID = 2
License Description = iDRAC7 Enterprise License
License Type = PERPETUAL
Entitlement ID = xxxxxxxxxxxxxxxxxxxx
License Bound = YOURTAG
Expiration = Not Applicable

Missing Service Tag Output:

/admin1-> racadm license view
iDRAC.Embedded.1
Status = OK
Device = iDRAC.Embedded.1
Device Description = iDRAC7
Unique Identifier = path D0
License #1
Status = OK
Transaction ID = 2
License Description = iDRAC7 Enterprise Evaluation License
License Type = Evaluation
Entitlement ID = xxxxxxxxxxxxxxxxxxxx
Expiration = JUL 28 2013

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