Knowledge Base

Article Summary:

This article provides information on the correct order to install drivers for Windows 7 on the Dell Latitude E4310

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After a clean installation of the Microsoft Windows 7 operating system, you must install the following drivers and software packages in the following sequence.

The list below shows which section heading each driver is listed under on the www.dell.com/support website for your system. Before choosing your drivers be sure and select the correct Operating system, I.e. Windows 7 from the drop down list.

1. Dell System Software - System Utilities
2. Intel® Chipset Software Installation Utility - Chipset
3. Intel QM57/QS57 NB Gfx - Intel GMA HD - Video
4. IDT 92HDxxx HD Audio - Audio
5. Dell ControlPoint Security Device Driver Pack - Control point
6. Intel 825xx Gigabit Platform LAN Network Device - Network
7. Dell Wireless 5620 EVDO-HSPA Broadband Mini-Card - Modem/Communications
8. Dell Wireless WLAN 1501 Half MiniCard - Network
9. Dell Wireless 375 Bluetooth Module - Network
10. ST Microelectronics Free Fall Sensor - Application
11. Intel AMT HECI - Chipset
12. Dell Multi-Touch Touchpad - Mouse, Keyboard & Input Devices
13. Ricoh R5U24x Card Reader - Chipset

	Note:
	Please use this page only as a guide, it illustrates how Device Manager will look during driver install. Drivers can be downloaded from www.dell.com/support

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Dell System Software

Install the Dell System Software update from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the DVD, choose Windows 7>System Utilities>Dell System Software.

Dell System Software is a compilation of critical Microsoft hot fixes & updates and also enables and enhances the smart card controller

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Intel® Chipset Software Installation Utility

Check if the chipset driver is installed by looking at Device Manager (shown below). Install the Intel chipset update from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Chipset Drivers>Intel Chipset Software Installation Utility.



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Intel QM57/QS57 NB Gfx - Intel GMA HD

Check if the video driver is installed by looking at Device Manager (shown below). Install Intel QM57/QS57 NB Gfx - Intel GMA HD update from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Video Drivers>Intel QM57/QS57 NB Gfx - Intel GMA HD



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IDT 92HDxxx HD Audio

Check if the audio driver is installed by looking at Device Manager (shown below). Install the IDT 92HDxxx HD Audio update from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Audio Drivers>IDT 92HDxxx HD Audio



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Dell ControlPoint Security Device Driver Pack

Dell Control Point (DCP) is a Dell branded user interface for simplifying end user configuration of Dell hardware features. It combines several different configuration utilities into a single interface so that customers can more easily find and change a variety of settings on their portable system. One of these utilities is the Security Manager. The Security Manager has both an application and a driver package listed on the Resource DVD and on www.dell.com/support. Be sure to select the driver package to install the necessary drivers for security devices.

The driver package automatically detects which hardware is installed on the system and supports the following devices:

• Microsoft Runtime Libraries SP1
• UPEK TouchChip Fingerprint Reader
• AuthenTec Fingerprint Reader
• Dell Smartcard keyboard for XP
• Dell Control Vault
• XP Storage Driver Update for Trusted Drives
• Dell PBA Device Driver
• BioAPI Framework
• Microsoft .NET Framework Patch for 7

Prior to installing the driver pack, Device Manager does not register a Credential Vault Device device entry. Installing the driver changes the entry, as shown below. Check if the control point driver is installed by looking at Device Manager (shown below). Install the control point driver from www.dell.com/support or by inserting the Dell ResourceCD.

If you are installing from the CD, choose Windows 7>Drivers>ControlPoint Drivers>Dell ControlPoint Security Device Driver Pack.



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Intel 825xx Gigabit Platform LAN Network Device

Check if the network card driver is installed by looking at Device Manager (shown below). It will show an exclamation mark on Ethernet Controller. Install the Intel 825xx Gigabit Platform LAN Network Device update from www.dell.com/support or by inserting the Dell ResourceCD.

If you are installing from the CD, choose Windows 7>Network Drivers>Intel 825xx Gigabit Platform LAN Network Device



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Dell Wireless 5620 EVDO-HSPA Broadband Mini-Card

Check if the WWAN card driver is installed by looking at Device Manager (shown below). By default Device Manager will show as Dell Wireless 5620 EVDO-HSPA Broadband Mini-Card in Other Devices category. Install the Dell Wireless 5620 EVDO-HSPA Broadband Mini-Card update from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Communication Drivers>Dell Wireless 5620 EVDO-HSPA Broadband Mini-Card



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Dell Wireless WLAN 1501 Half MiniCard

Check if the WLAN card driver is installed by looking at Device Manager (shown below). By default Device Manager will show as Network Controller in Other Devices category. Install the Dell Wireless WLAN 1501 Half MiniCard update from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Network Drivers>Dell Wireless WLAN 1501 Half MiniCard.



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Dell Wireless 375 Bluetooth Module

Check if the bluetooth driver is installed by looking at Device Manager (shown below). Install the bluetooth driver from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>My System >Network Applications>Dell Wireless 375 Bluetooth Module



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ST Microelectronics Free Fall Sensor

Check if the ST Microelectronics Free Fall Sensor driver is installed by looking at Device Manager (shown below). Install the driver from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Drivers >Application Drivers>ST Microelectronics Free Fall Sensor



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Intel AMT HECI

Check if the Intel AMT HECI is installed by looking at Device Manager (shown below). Install the chipset driver from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Chipset Drivers>Intel AMT HECI



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Dell Multi-Touch Touchpad

Check if the touchpad driver is installed by looking at Device Manager (shown below). Install the touchpad driver from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Input Drivers>Dell Multi-Touch Touchpad



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Ricoh R5U24x

Check if the cardbus driver is installed by looking at Device Manager (shown below). Install the card reader driver from www.dell.com/support or by inserting the Dell Resource CD.

If you are installing from the CD, choose Windows 7>Drivers >Chipset Drivers>Ricoh R5U24x



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