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How to Troubleshoot an Error on the Operator Panel of the 1700n / 1710n / 1720dn Dell Laser Printers

Summary: This article provides information on "How to Troubleshoot an Error on the Operator Panel of the 1700n / 1710n / 1720dn Dell Laser Printers"

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Table of Contents:

  1. How to Troubleshoot an Error on the Operator Panel of the 1700n / 1710n / 1720dn Dell Laser Printers

1. How to Troubleshoot an Error on the Operator Panel of the 1700n / 1710n / 1720dn Dell Laser Printers

 

Compare the error code sequence on the printer's operator panel to the table below to find the error.

SLN125874_en_US__11233686761480.img_13_p15off Off
SLN125874_en_US__21233686785730.img_13_p15on On
SLN125874_en_US__31233686809230.img_13_p15blink Flashing
 

Table 1: Dell 1700-Series Laser Printer LED States

Continue Data/Ready Toner Low/Replace Drum Load/Remove Paper Paper Jam Error Troubleshooting
SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off How to Troubleshoot Load Media in Tray 1 or Tray 2 Errors on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off How to Troubleshoot Load Media in Manual Feeder Errors on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on How to Troubleshoot a Toner Cartridge Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printers
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on How to Troubleshoot a Toner Cartridge Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printers
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink How to Troubleshoot a Toner Cartridge Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printers
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off Informational message indicating that the toner cartridge is less than half full and will need to be replaced soon.
SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off Notification that the Photoconductor (PC) drum is almost full and will need to be replaced soon. This alert turns on at 27K prints.
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off The photoconductor drum is full and will need to be replaced. This alert turns on at 30K prints.
How to Troubleshoot a Photoconductor Kit Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink The photoconductor drum is full and must be replaced. The printer will not print anymore pages until the PC Drum is replaced. This alert turns on when the drum is well past it's life of 30K prints.
How to Troubleshoot a Photoconductor Kit Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on How to Troubleshoot a Cover Open Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__31233686809230.img_13_p15blink After receiving the Service Error Code quickly double click the Continue button, and find the secondary error code.
Service Error Occurs on a 1700 / 1700n / 1710 / 1710n / 1720 / 1720dn Dell Laser Printer
SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off After receiving the Paper Jam Error Code, quickly double click the Continue button and find the secondary error code.
SLN125874_en_US__21233686785730.img_13_p15on SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__21233686785730.img_13_p15on After receiving the Printer Error Code quickly double click the Continue button, and find the secondary error code.
SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__31233686809230.img_13_p15blink SLN125874_en_US__11233686761480.img_13_p15off SLN125874_en_US__11233686761480.img_13_p15off How to troubleshoot Remove Output Error on a 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer

Table 2: Dell 1700-Series Laser Printer Operator Panel Error Codes

More info can be found in the 1700n User’s Guide, 1710n User’s Guide, or the 1720dn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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Cause

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Resolution

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Article Properties


Affected Product

Dell 1700/n Mono Laser Printer, Dell 1710/n Mono Laser Printer, Dell 1720/dn Mono Laser Printer

Last Published Date

20 Apr 2021

Version

4

Article Type

Solution