Knowledge Base

Table of Contents:

1. Reseat the Belt
2. Check the Part Number
3. Fit New or Known Good Part if Available

This article provides information on "How to Troubleshoot 009-371 Reseat Belt or 094-910 Insert Belt Errors on the 3130cn / 3130cdn Dell Laser Printer"

1. Reseat the Belt

1. Switch the power off.
2. Open the front cover.
   
   
3. Pull up on the belt release levers, then rotate the belt up so it is at 90° to the front cover.
   
   
4. Check the connector on the top left corner of the belt for damage.
   
   
   Detail of connector.
   
   
   
5. Check the printer side connector for damage.
   
   
   Detail of connector.
   
   
   
6. Lower the belt back into place, ensure the connectors line up and the belt is fully seated.
   
   
7. Close the front cover and switch the power on.

More info can be found in the 3130cn User’s Guide.

2. Check the Part Number

If the error occurred immediately after replacing the belt unit, check the part number (second section of the serial number) of the replacement matches the old part.

Detail of serial number sticker, part number is highlighted in red.

More info can be found in the 3130cn User’s Guide.

3. Fit New or Known Good Part if Available

If a new or known good belt unit is available fit this to the printer for testing.

More info can be found in the 3130cn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.