This article provides information on how to update the internal Dell Remote Access Controller on PowerEdge servers of 12th and 13th generation (iDRAC 7 + 8) through the embedded web interface.
Proper updates of iDRAC and Lifecycle Controller can resolve multiple issues with memory, HDDs, power, and server rebooting.
For iDRAC 7: If a direct update from an old firmware (between 1.0.0 to 1.66.65) to a current version (22.214.171.124 and later) does not work, an update in several steps might solve the issue.
On the Dell Support webpage several iDRAC related files are offered, but the embedded update function of the web interface only works with update packages for Windows.
Go to www.dell.com/drivers
Enter the Service Tag of your system or choose the matching system type
Click on Drivers and Downloads
Enter "idrac" in the Keyword field and ensure that a Windows OS is chosen as operating system
Now download the latest iDRAC with Lifecycle Controller file by clicking on the corresponding sign
Figure 1: Download the latest iDRAC update file
To ensure the upload of the update file is not blocked by any other process, a restart of the iDRAC is recommended. This process does not have any impact on the productivity, as the iDRAC runs separately from the installed operating system.
Log into the iDRAC web interface
Go to the Quick Launch Tasks in the lower right corner of the screen
Click on Reset iDRAC
Figure 2: Rest iDRAC
Dell provides many different ways of performing firmware updates, but in this case, the iDRAC update through the web interface is recommended. This solution does not require any downtime.
Log in to the iDRAC web interface
Click on iDRAC Settings and then on Update and Rollback
Click on Browse and select the downloaded update file
Figure 3: Choose update file
Confirm the selection by clicking Open
Click on Upload to start the file transfer
When the transfer is completed, check the box next to the file name and click on Install
Figure 4: Start installation
If the update doesn’t run through correctly, it might be necessary to perform the update step by step from older to newer firmware releases, especially when an update from a very old to a current firmware didn’t work on the usual way as described in section 3.
Former firmware releases can be found on the Driver Details page (e.g. iDRAC firmware version 126.96.36.199) of each firmware release by simply clicking on Other Versions.
Figure 5: List of former firmware releases
For the 12th generation of PowerEdge servers (iDRAC 7), the firmware of LCC and iDRAC were initially separated into one file for each component. Since version 188.8.131.52 the 12th and the 13th generation share the same firmware for LCC and iDRAC, which is now merged into one single file.
If the iDRAC firmware is still running on a version between 1.0.0 and 1.57.57, follow these steps:
Update the iDRAC to version 1.66.65, which is the last one separated from LCC firmware
Next version to install is 184.108.40.206, the first one with combined LCC and iDRAC firmware
Now update to latest version provided on the Dell Support webpage (Section 1 of this article)
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Article ID: SLN308360
Last Date Modified: 12/12/2017 03:38 AM