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Pairing the Dell Venue 8 (7840) and the Dell Venue Bluetooth Keyboard

Summary: This article will discuss how to pair the Dell Venue 8 and the Dell Venue Bluetooth Keyboard.

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Article Content


Symptoms

To Pair to the Bluetooth keyboard, perform the following steps.

  1. From the home page, touch the Apps icon to access all your apps (Figure 1).
    SLN296057_en_US__1Apps Icon
    Figure 1: Apps Icon
 
  • Touch the Settings icon (Figure 2, you may have to swipe to the second or even third page of Apps).
    SLN296057_en_US__2Settings_Screenshot
    Figure 2: Settings Icon
 

Troubleshooting


 

  • Touch Bluetooth to open the menu.
  • Make sure the Bluetooth slider at the top is in the ON position.
  • Press and hold the Bluetooth button on the keyboard for at least 3 seconds (located next to the on/off switch), to enable pairing mode, the Bluetooth light will come on.
  • Touch Search for Devices in the upper right-hand corner.
  • Touch Dell Venue Keyboard, you will be asked to input a code shown on the screen into the keyboard and press enter, the Venue 8 (3840) and the Dell Venue Keyboard are then Paired.
    1. Make sure the Venue 8 (7840) is in the Dell Venue Keyboard Folio.
    2. Verify that Bluetooth is turned on in Settings (see steps 1-4 above).
    3. Verify that your tablet is not in Airplane mode.
      1. Press the power button, until the menu appears.
      2. Tap Airplane mode to toggle the Airplane mode on and off.
    4. Try Pairing the Venue 8 (7840) and the Dell Venue Keyboard again..
      1. Touch the properties icon (Figure 3) to the right of Dell Venue Keyboard.
        SLN296057_en_US__3I_Tablet_Properties_7840_BD_v1
        Figure 3: Properties Icon
    5. Touch Unpair (if available).
    6. Return to the previous page, by touching the arrow in the upper left-hand corner using the tablet screen.
    7. Press and hold the Bluetooth button for 3 second to enable pairing mode (next to the on/off switch), the Bluetooth light comes on.
    8. Touch Search for Devices in the upper right-hand corner.
    9. Touch Dell Venue Keyboard, you will be asked to input a code into the keyboard and press enter, the Venue 8 (3840) and the Dell Venue Keyboard are then Paired.

Cause

 

Resolution

 

Article Properties


Affected Product

Venue 7840

Last Published Date

16 Aug 2021

Version

4

Article Type

Solution