Knowledge Base

Problem:

201.xx error; Toner starvation service check; Stuck cartridge actuator.

The printer displays 201.22 error and stops printing.

 

Solution:

This error is the result of a stuck cartridge actuator; however, there should be no resulting damage to the cartridge from this situation.

To clear the error, simply remove and reinsert the toner cartridge and make sure that it is seated properly.

NOTE: If the error persists after several tries, contact Dell Technical Support and ask for a replacement cartridge.

 

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