Driver and Software Installation for the A960 Printer
|Article Summary:||This article provides instructions on removing, then downloading and installing the latest driver for your printer.|
Issue 1:Uninstall the Existing Dell™ Printer Drivers
Before reinstalling any printer drivers, it is necessary to remove any printer drivers that were previously installed. Not doing so can cause problems that prevent the computer from communicating with the printer.
To uninstall previous printer drivers:
Turn off the printer.
Disconnect the USB cable from the back of your Dell printer, click the Start button, point to All Programs, point to Dell™ Printers and then point to the listing of your Dell printer and then click the Uninstall Dell Printer icon.
When the Dell Printer Uninstall confirmation window appears, click Yes. This process may take several minutes to complete. Do not attempt to power off the computer at this time.
When the Dell Printer Uninstallation window appears, click to select the Yes, I want to restart my computer right now (recommended) option, then click OK. (The system automatically shuts down and restarts.)
After the system restarts, the printer uninstallation process is complete.
|Do not reconnect the USB cable to the printer until after you have downloaded and reinstalled the printer's drivers.|
Issue 2:Download and Install the Inkjet Printer Drivers
To download the A960 All-In-One printer driver from support.dell.com, perform the following steps:
Click Download to the right of Dell - Driver.
|By downloading, you accept the terms of the Dell Software License Agreement.|
Dato sist endret: 06/04/2016 11:51 AM