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How to Remove and Install the Separator Roller on the 3115cn Dell Laser Printer


Table of Contents:

  1. Removing The Used Separator Roller In Tray
  2. Installing The New Separator Roller In The Tray
  3. Removing The Used Separator Roller Inside the Printer
  4. Installing The New Separator Roller Inside The Printer

This article provides information on "How to Remove and Install the Separator Roller on the 3115cn Dell Laser Printer"


1. Removing The Used Separator Roller In Tray

Note: Remove any print jobs from the tray before pulling the tray out of the multifunction printer.
  1. Pull the tray out of the multifunction printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the multifunction printer.

    Note: Remove all paper from the tray before opening the separator roller cover.
  2. Push back the handles on each side of the separator roller cover as shown in the following illustration and open the cover.

  3. Turn the separator roller until the roller hook can be seen.

  4. Pull the separator roller hook out of the groove in the axle, and then slide the separator roller to the right.

More info can be found in the 3115cn User’s Guide.

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2. Installing The New Separator Roller In The Tray

  1. Align the hole of the new separator roller with the axle.

  2. Slide the separator roller along the axle so the protrusions fit completely into the slot of the roller hook reseats into the groove on the axle.

  3. Close the separator roller cover until both sides click into place.

  4. Load paper into the tray and replace it into the multifunction printer.

More info can be found in the 3115cn User’s Guide.

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3. Removing The Used Separator Roller Inside the Printer

  1. Pull the tray out of the multifunction printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the multifunction printer.

  2. Turn the separator roller until the roller hook can be seen.

    Note: The roller is located approximately 165 mm (6.5 in) inside the machine as measured from the face of the paper tray opening.
  3. Pull the separator roller hook out of the groove on the axle, and then slide the separator roller to the left.

  4. Repeat steps 2 and 3 to remove the other separator roller from the inside of the multifunction printer.

More info can be found in the 3115cn User’s Guide.

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4. Installing The New Separator Roller Inside The Printer

  1. Align the hole of the new separator roller with the axle.

  2. Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook re-seats into the groove on the axle.

  3. Replace the tray into the multifunction printer.


More info can be found in the 3115cn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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Artikkel-ID: SLN290765

Dato sist endret: 08/03/2015 11:03 AM


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