Legacy e-Port Docks May Not Recognize Newer Keyboards When Docking or Re-docking
This article addresses an issue with older e-Port docks recognizing newer keyboards when the system is docked/re-docked.
e-Port docks older than revision A05 might not recognize newer keyboards when docked/re-docked.
To resolve this issue, follow these steps:
- Open Device Manager
- Right click on each USB device and then left click Properties
- Left click the Power Management tab (if available)
- Uncheck Allow the computer to turn off this device to save power
- Click OK
- Repeat steps 2 through 5 for each USB device in Device Manager
Article ID: SLN307254
Last Date Modified: 09/10/2017 02:41 PM