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Dell™ OpenManage™ Server Administrator (OMSA) RAID Controller Diagnostics Fail to Run with Dell OpenManage Array Manager Services Running - Technical Tip - 124287


Stop the Array Manager Service before running diagnostics on the Adaptec RAID controller.

To stop the Array Manager service, perform the following steps:

  1. Click the Start button, point to Programs, point to Dell OpenManage Applications, point to Array Manager, and click the Array Manager Utilities menu entry.
    The Array Manager Utilities window opens.
  2. Click the Stop button
    The Array Manager Service stops.

    NOTE: Restart the Array Manager Service after running the diagnostics. To restart the service, click the Start button on the Array Manager Utilities window.



When attempting to run the OpenManage Server Administrator diagnostic test on an Adaptec RAID controller, the following error message is displayed: Cannot run test because device is already in use or locked by another application.

Quit all applications that are using this device and run this test again.

Server Administrator cannot run diagnostics on an Adaptec RAID controller while the Array Manager Service is running.



 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN86476

Last Date Modified: 11/14/2010 12:00 AM


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