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How to fix the WOL POST error on OptiPlex 7010 and 9010 desktops

In certain cases, you may get a WOL POST error when starting your OptiPlex 7010 or 9010 using multiple monitors with Wake on LAN and your BIOS version at A04 or lower.

Updating your BIOS to version A05 or higher should resolve this problem.

To update your BIOS

  1. Download and install BIOS driver version A05 or higher for either the Dell OptiPlex 7010 or the Dell OptiPlex 9010.
  2. Click Download File.
  3. Select your preferred download method and click Continue.

    • If you selected Single-file download, save the file to your desktop and close all applications. Begin the installation process by double-clicking the executable file and following the installation prompts.
    • If you selected, Use Download Manager, follow the installation prompts.
  4. If prompted, click Run as Administrator.
  5. Your laptop will restart and the update process will begin.

  6. Note: The process may take a few minutes. Do not interrupt the update process.

  7. When prompted, confirm the BIOS update from the current version to A32 by pressing Enter.
  8. When the update process is complete, your computer will restart again to load the operating system with the new driver version installed.

ID do artigo: SLN146198

Data da última modificação: 03/26/2018 10:01 AM

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