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Abnormal Sound from the AY511 Soundbar Speaker


Table of Contents:

  1. Abnormal Sound from the AY511 Soundbar Speaker
  2. Resolution

This article provides information on Abnormal Sound from the AY511 Soundbar Speaker.


Abnormal Sound from the AY511 Soundbar Speaker

A user may report they hear abnormal noises coming from the AY511 Sound Bar speaker they have attached to their system.


Resolution

  • Make sure all cables are connected firmly to the Soundbar and to your Computer.
  • Verify there is no damage or kinks in the audio cables.
  • Check the Windows Media Player settings.
  1. Check Windows Media Player settings.
    1. Open Windows Media Player.
    2. Click the View on the tool bar.
    3. Click Enhancements, then click Show Enhancements.
    4. Check the Graphic Equalizer at the bottom of the screen. The frequency band meter should be level (flat) and in the center.
  2. Check Windows Media Player SRS function settings.
    1. Open Windows Media Player.
    2. Click the View on the tool bar.
    3. Click Enhancements, then click Show Enhancements.
    4. Click the right arrow of the Graphic Equalizer (immediately to the left of the Graphic Equalizer) to choose SRS Function Setting.
    5. Verify that the SRS WOW Effects are turned off. They are off if you see Turn on as an option.

If the above steps do not resolve the issue, please call Dell Technical Support for assistance.

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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID do artigo: SLN18321

Data da última modificação: 11/23/2015 07:32 AM


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