Base de conhecimento

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Summary: Guide to proper cleaning and maintenance of the touchscreen on the Dell C7017T Monitor.

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Issue.

Using certain cleaners can cause marks on the screen as shown in the images below. It is best to avoid any cleaners other than the recommended options detailed.

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Solution.

Recommended cleaning process for the monitor:

Materials needed:

• A clean soft cloth (Cotton is recommended)
• A clean glove

Recommended cleaning agents:

• Pure water
• 70% - 90% isopropyl alcohol (if there is oil stain), after cleaning with alcohol use water to finish cleaning the monitor.

Cleaning steps:

1. Spray alcohol or Pure Water
2. Apply cleaning cloth and gently wipe entire screen surface from top to bottom, left to right.
3. Polish screen by dry clean cloth.

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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.