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Series 6 / C200 Chipsets Encounter Timeout Errors With USB 1.0 and 1.x Devices


Article Summary:

Series 6 / C200 Chipsets Encounter Timeout Errors With USB 1.0 and 1.x Devices



Table of Contents:

1. Timeout Errors With USB 1.0 and 1.x Devices

2. Update device firmware


Issue

Timeout Errors With USB 1.0 and 1.x Devices


Some users may report that USB devices on systems running a Series 6 or C200 Series chipset will stop responding. Reseating the USB device, or restarting the system will start the device working again.


Solution

Update device firmware


Changes to the Series 6 chipset may cause these issues with USB 1.0 and 1.x devices. Intel is aware of this issue. The manufacturer of the non-responsive device will need to be contacted to consider updating firmware for the device, or to obtain an updated firmware for the malfunctioning device.


 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID do artigo: SLN80422

Data da última modificação: 01/04/2013 12:00 AM


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