OptiPlex 9020 and XE2: Windows 7 Driver Install Order

Windows 7 driver install list and order of model: OptiPlex 9020 and XE2

1. OptiPlex 9020 and XE2 Driver installation guide

Microsoft® Windows 7

Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from the Dell Support Site.

Notice: See article ID: sln128938 Checking Hardware Configuration for help identifying Video controllers and other hardware components.

Note: The drivers installation for both Windows 7 and Windows 8.1 are identical. (Most of the device drivers will be pre-installed during the Windows 8.1 installation process.) For best results, we recommend installing the Intel Chipset driver utility first.

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the OptiPlex 9020 and XE2, all the drivers installation for their devices are similar except that some system may have more devices than the other.

After a clean installation of the Microsoft® Windows 7 operating system, you must install the following drivers / software packages:

After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However we would recommend you follow the convention below.

Categories	Driver Name	9020 Mini Tower	9020 Small Form Factor	9020 Ultra Small Form Factor	9020 Micro Form Factor	XE2 Mini Tower	XE2 Small Form Factor
Chipset Drivers	Intel® Chipset Software Installation Utility	✔	✔	✔	✔	✔	✔
Video Drivers	Intel GMA HD 4000 AMD Radeon HD8490 (optional) AMD Radeon HD8570 (optional) NV GeForce GT640 (optional) NV GeForce GT645 (optional)	✔ ✔ ✔ ✔ ✔	✔ ✔ ✔ x x	✔ x x x x	✔ x x x x	✔ ✔ ✔ ✔ ✔	✔ ✔ ✔ x x
Audio Drivers	Realtek ALC3220 HD Audio Realtek ALC3234 HD Audio	✔ x	✔ x	✔ x	x ✔	✔ x	✔ x
Network Drivers	Intel I217 Gigabit Platform LAN Network Device Intel 7260 802.11ac Wifi Intel 7260 Bluetooth	✔ x x	✔ x x	✔ x x	✔ ✔ ✔	✔ x x	✔ x x
Chipset Drivers	Intel Management Engine 9.0 Components Installer	✔	✔	✔	✔	✔	✔
USB 3.0 Drivers	Intel USB 3.0 Win 7 Driver	✔	✔	✔	✔	✔	✔

2. System Drivers

Note: The driver list is based from driver installation from the Resource DVD on a basic OptiPlex 9020 and XE2 system without any additional optional cards fitted. Generally, Windows has comprehensive support for many items, but the following Dell™ - branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled:

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Intel Chipset Software Installation Utility

Check if the chipset driver is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site or by inserting the Dell Resource DVD.

Generally, Windows has comprehensive support for many items, but the following Dell™-branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled:

Windows 7>Chipset Drivers>Intel Chipset Software Installation Utility.

Intel Management Engine 9.0 Components Installer

Check if the iAMT driver is installed by looking at Device Manager. Install the Intel Management Engine 9.0 Components Installer update.

Windows 7 > Chipset Drivers > Intel Management Engine 9.0 Components Installer.

Intel USB 3.0 xHCI

Check if the USB 3.0 driver is installed by looking at Device Manager. Install the Intel USB 3.0 driver update.

Windows 7 > Chipset Drivers > Intel USB 3.0 xHCI.

Intel GMA HD 4000

The video drivers are sorted into two parts. They are Intel OBD graphic drivers and Add_in card drivers depending on different system specifications.

Intel OBD graphic driver

Check if the video driver is installed by looking at Device Manager. Install the Intel GMA HD4000 driver update from the Support Site or by the Dell Resource DVD.

Windows 7 > Video Drivers > Intel GMA HD 4000.

NOTE: If the system supports an add-in graphics card, install the Intel® HD graphics driver first, followed by the graphics driver installation.

Add-In Graphics Cards

Add-in card drivers

The add-in video card drivers are for the following optional video controllers:

Note:

MT - Mini Tower Chassis.
SFF - Small Form Factor Chassis.

These video drivers should already be embedded into Windows 7 as native drivers, the operating system will auto detect the video controller and install the driver. However if it doesn't you can install from the Resource DVD or from the Support site.

Realtek ALC3220 HD Audio

Check if the audio driver is installed by looking at Device Manager. Install the Realtek ALC3220 HD Audio driver update from the Support Site or by the Dell Resource DVD.

Windows 7 > Audio Drivers > Realtek ALC3220 HD Audio.

Once you have installed the audio driver, the High Definition Audio Device entry becomes the Realtek High Definition Audio entry.

Windows 7 > Audio Drivers > Realtek ALC3234 HD Audio.

Before Installation	After Installation

Intel I217 Gigabit Platform LAN Network Device

Check if the network card driver is installed by looking at Device Manager. Install the Intel I217 Gigabit Platform LAN Network Device driver update from the Support Site or by the Dell Resource DVD.

Windows 7 > Network Drivers > Intel I217 Gigabit Platform LAN Network Device.

Intel 7260 802.11ac Wifi

Before network drivers are installed, the Microsoft® Windows operating system does not recognize the integrated LOM and sets the device up as an Ethernet Controller under Other devices. Once you install the network drivers, it is recognized properly under Network adapters.

Windows 7 > Network Drivers > Intel 7260 802.11ac Wifi.