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World of Warcraft Classic: "Unable to start up 3D acceleration" error message

Summary: Information on a quick fix for the World of Warcraft classic - unable to start 3D acceleration error on a Dell Gaming PC.

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Article Content


Symptoms

Symptom

Whenever you start the game or switch to window mode, are you seeing the following error message?

SLN319619_en_US__1image(13064)

(Figure.1 World of Warcraft was unable to start up 3D acceleration)

Affected systems

  • Any Dell Gaming PC with discrete or add-in graphics installed
 

Resolution

Solution

  1. Do you have a program with an overlay feature installed on your PC?

    • Yes, you have a program like Discord, GeForce Experience, Steam, etc. installed

      1. Open the program settings

      2. Disable the overlay feature

      3. Restart the program and test for the error to return

    • No, you don't have a program with an overlay feature installed

  2. Contact Us for further troubleshooting if the error continues

 

Article Properties


Affected Product

G Series, G Series, Alienware, Inspiron, XPS

Last Published Date

21 feb. 2021

Version

3

Article Type

Solution