|Article Summary:||This article explains how to troubleshoot common problems with the interactive light pen using the Dell S320wi projector.|
|Issue 1:||Cannot Use or Connect the Interactive Pen|
Try the following solutions if you cannot use the interactive pen or cannot connect it to the projector:
|Issue 2:||The LED on the Pen Does Not Work|
If the LED on the pen does not light up, check the battery.
|Issue 3:||The Amber LED is on Continuously|
If the amber LED is lit continuously, the battery is low. Charge the Interactive Pen battery.
|Issue 4:||The Screen Shows "USB is Not Connected"|
If the green LED is lit but the cursor does not move and the projector screen displays the message, "USB connection is not detected", check the mini USB cable connection between your computer and the S320wi projector.
|Issue 5:||Cannot Select Interactive|
Make sure there is a PC input source (VGA, HDMI, Wireless, or LAN).
|Issue 6:||Cannot Use Pen in 3D Source|
If you cannot use a pen with a 3D source:
|Issue 7:||Cannot Use Pen with Composite or S-Video|
Composite Video or S-Video sources are not supported with the interactive light pen.
|Issue 8:||Cannot Use Nib|
If the Nib is worn out, replace it with a new Nib.
|Issue 9:||Cannot Use Wireless USB Display|
Wireless USB function is not supported.
Article ID: SLN127727
Last Date Modified: 09/18/2012 12:00 AM